FREQUENTLY ASKED QUESTIONS
What is Human Design and how does it relate to your products?
Human Design is a transformative system that weaves together astrology, the I Ching, Kabbalah and the chakra system to reveal your unique energetic blueprint. Our products, including candles, are thoughtfully crafted to resonate with each Human Design type, empowering you to align with your energy and manifest your true potential.
How do I determine my Human Design type?
You can discover your Human Design type by obtaining your Human Design chart. This blueprint reveals your type, strategy, authority and other key aspects of your unique energetic makeup, offering deep insights into how you’re designed to flow through life.
What is the estimated shipping time for orders?
Orders are typically processed within 2–3 business days. Shipping times will vary depending on your location and chosen shipping method.
Are your products ethically sourced and environmentally friendly?
We are dedicated to ethical and sustainable practices at every step of our process. Our materials are sourced from reputable suppliers who uphold fair labor standards and we prioritize eco-friendly, recyclable packaging whenever possible.
What is the return or exchange policy for your products?
We accept returns on unopened and unused products within 7 days of purchase. Due to the nature of our items, we cannot accept returns on products that have been opened or used. For full details, please refer to our Returns & Exchanges policy.
Do you offer custom orders or client gifting options?
Yes, we offer custom orders and client gifting options for businesses, coaches, and anyone looking to share our products. Visit our Custom Orders & Client Gifting page for more details and pricing information.
How should I store my candles to keep them in the best condition?
Store your candles in a cool, dry place away from direct sunlight to prevent melting or fading. Trim the wick to 1/4 inch before each burn to ensure a clean, even flame. For more tips, visit our Candle Care page.
How can I learn more about Human Design and its applications in daily life?
We’re passionate about empowering you on your Human Design journey. Alongside our thoughtfully crafted products, we offer 1:1 coaching to help you deepen your understanding of Human Design and apply its wisdom to areas like relationships, career and personal growth. Discover more about these opportunities on The Intuitive Sage website.